Shipping policy for Vizhil

At Vizhil, we are committed to ensuring that your shopping experience is seamless and satisfactory. Our shipping policy outlines the terms and conditions regarding the shipment of products purchased through our platform.

  • shipping Locations

    Vizhil currently ships products across India. We strive to deliver your orders to even the most remote locations to ensure you have access to our extensive range of products, no matter where you are located.

  • shipping Timeframe

    The estimated shipping time for products ordered on Vizhil is between 4 to 10 days. This timeframe is dependent on several factors, including the shipping address, the availability of the product, and the time of placing the order.

  • Order Processing
    Order Confirmation:

    Once you place an order, you will receive an order confirmation email with the details of your purchase.

    Processing Time:

    Orders are typically processed within 24 to 48 hours of confirmation. This includes verifying the order details, packing the items, and handing them over to our logistics partners

  • Shipping and Handling
    Shipping Charges:

    Shipping charges may vary based on the product category, weight, and shipping destination. The applicable shipping charges will be displayed at the time of checkout.

    Handling:

    Our team ensures that your products are packed securely to prevent any damage during transit.

  • shipping Process
    Logistics Partners:

    Vizhil collaborates with reliable logistics partners to ensure the timely and safe shipping of your orders.

    Tracking:

    Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipping on our website or the logistics partner’s portal.

    shipping Attempts:

    Our shipping partners will make up to three attempts to deliver the package to your specified address. If the shipping is unsuccessful after three attempts, the package will be returned to our warehouse, and we will contact you to reschedule the shipping or process a refund.

  • shipping Delays

    While we strive to deliver your orders within the estimated timeframe, unforeseen circumstances may cause delays. In such cases, we will keep you informed about the status of your order and work diligently to resolve any issues.

  • Contact Us

    For any queries or concerns regarding your order, please contact our customer support team at [email protected]. We are here to assist you and ensure a smooth shipping experience.